How to Port Your FASTag? (Quick Easy Steps)

How to Port Your FASTag
How to Port Your FASTag

In today’s fast-paced world, FASTag has become an indispensable tool for seamless travel on national highways, enabling electronic toll collection and saving valuable time at toll plazas. However, with recent regulatory actions impacting certain FASTag providers, such as Paytm Payments Bank, many users are finding themselves in a position where they need to port their FASTag to another provider. If you’re among those affected or simply looking to switch your FASTag service, this article will guide you through the process of porting your FASTag to a new provider in a few easy steps.

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Understanding FASTag Portability

Before diving into the steps, it’s essential to understand that FASTag portability allows users to maintain their existing FASTag while changing the provider or bank associated with it. This flexibility is crucial for ensuring that your toll payments are not disrupted due to service issues or regulatory actions against your current provider.

How to Port Your FASTag? (Follow these simple steps)

1. Choose Your New FASTag Provider

  • Research and select a new bank or provider offering FASTag services. Consider factors like customer service, ease of account management, and any fees associated with the FASTag.

2. Contact Customer Care of the New Provider

  • Once you’ve selected a new provider, reach out to their customer care service. Most banks and FASTag providers have dedicated helplines for FASTag services. Explain that you want to port your existing FASTag to their service.

3. Provide Necessary Details

  • The new provider will require certain details to process the porting request. Be prepared to provide your existing FASTag number, the registered mobile number associated with the FASTag, and any other verification details they may request.

4. Complete KYC and Other Formalities

  • Depending on the provider, you may need to complete a Know Your Customer (KYC) process and submit any required documents. This step ensures that your FASTag account complies with regulatory requirements.

5. Activation and Linking to Your Account

  • Once the new provider has processed your porting request and completed any required formalities, your FASTag will be activated and linked to your account with the new provider. They will inform you of the successful porting and activation, and you can start using your FASTag with the new service immediately.

6. Update FASTag Details if Necessary

  • If you use your FASTag for specific services like parking or fuel payments, ensure you update your FASTag details with these services to reflect the change in providers.

Important Considerations

  • Service Interruptions: There may be a brief period when your FASTag services are interrupted as the porting process is completed. Plan your travels accordingly.
  • Balance Transfer: Inquire with both your current and new providers about the process for transferring any existing balance on your FASTag to the new account.
  • Fees & Charges: Be aware of any fees or charges associated with porting your FASTag or the services offered by the new provider.


Porting your FASTag to a new provider can seem daunting, but following these steps can make the process smooth and straightforward. By choosing a reliable provider and ensuring all necessary details and documents are in order, you can ensure a seamless transition and continue to enjoy the convenience of FASTag on your travels. Remember, the flexibility to switch providers ensures that you can always opt for the service that best meets your needs, ensuring hassle-free journeys across India’s highways.

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