What is the Process for Approaching DFC? (Contact Info)
Navigating the complexities of income tax demands, particularly when facing Section 245 notices, can be challenging for individuals. However, the Income-tax department’s Demand Facilitation Centre (DFC) aims to alleviate these concerns by offering free assistance in select states across India. Understanding how to approach and contact the DFC is crucial for those seeking guidance in resolving Section 245 income tax notice issues. Here’s a detailed look at the process and contact information to reach out to the DFC for assistance.
Also Read: What is the Last Date to Invest in the SGB Series 2023-24 Series III?
Understanding the Role of the DFC:
The DFC acts as a support centre established by the Income-tax department to aid individuals encountering Section 245 income tax demand notices. Its primary objective is to help individuals comprehend the reasons behind such notices and provide guidance in resolving discrepancies or errors present in their income tax records.
The Process for Contacting the DFC:
- Initiation by DFC: If an individual has been served with a Section 245 income tax demand notice in states where the DFC operates, they might receive a call or email from the DFC directly. This initial contact serves to offer assistance in understanding the notice and addressing related concerns.
- Self-Initiation: In cases where individuals have not received any communication from the DFC but require assistance with their Section 245 income tax notice, they can proactively reach out to the DFC using the provided contact details.
Contact Information for DFC:
The Demand Facilitation Centre operates in specific states across India, including Karnataka, Punjab, Haryana, Himachal Pradesh, Tamil Nadu, Goa, Chandigarh, Puducherry, Ladakh, Jammu and Kashmir, Delhi, and Mumbai. Here are the contact details for getting in touch with the DFC:
Phone:
Individuals can call the DFC toll-free number at 1800-309-0130. This number is available for assistance regarding Section 245 income tax demand notices. The DFC operates from Monday to Saturday, between 8 AM to 8 PM, except on national holidays.
Email:
Another way to contact the DFC is by sending an email to taxdemand@cpc.incometax.gov.in Individuals can provide relevant details in the email to seek assistance with their Section 245 income tax demand notices.
Important Notes:
- Individuals need not share sensitive information such as ITR e-filing login credentials, banking passwords, or OTPs while seeking assistance from the DFC.
- The DFC’s objective is to help individuals understand their Section 245 income tax notices, mediate where possible, and facilitate communication with Assessing Officers or CPC as required.
Conclusion:
Navigating Section 245 income tax demand notices can be daunting, especially concerning older tax returns or discrepancies. The Demand Facilitation Centre offers a valuable avenue for individuals to seek free assistance and clarification regarding their income tax demands. By utilizing the provided contact information, individuals can reach out to the DFC to gain insights, resolve queries, and address issues related to their Section 245 income tax notices.
